M2Msoft | Éditeur de logiciels pour la communication sur IP, voix, vidéo et mobilesSolutions Call centers : Ergonomic working tool
Graphic console with instant visualization of the calls on hold
|
|
|
|
| The Agent Panel graphic console enables a clear visualization of calls and engenders an ergonomic and a simplified use for the agent. The agent is then able to manage the incoming calls in the holding line and can make transfers, screen pops or outcoming calls.
|
Discover the Graphic console of M2Msoft |